Zona de Azar Brasil – Brasil: EstrelaBet Receives RA1000 seal from Reclame Aqui
Brazil.- July 10, 2024 www.zonadeazar.com The online sports betting house EstrelaBet announced the achievement of the RA1000 seal from Reclame Aqui.
The research and reputation platform grants recognition to companies that have excellent service levels and consistently demonstrate a solid commitment to customer satisfaction and after-sales excellence.
In the last six months, EstrelaBet maintained a score of 8.9 on the website, with 91.5% of complaints resolved. Furthermore, more than 80% of users stated that they would do business with the betting site again, which helped ensure EstrelaBet’s recognition in Reclame Aqui.
“Receiving the RA1000 seal is proof of our unwavering commitment to excellence in customer service,” said Lorena Lima, head of the Customer Experience department at EstrelaBet.
“This recognition not only validates our ongoing efforts to improve our users’ experience, but also reinforces the trust our customers place in us,” she added.
“We will continue to dedicate ourselves intensely to exceeding expectations and strengthening our position as a leader in the online betting house sector”, concluded Lima.
Before receiving the seal, companies undergo a series of analyzes for at least six months – and this process begins at the time of registration.
Reclame Aqui guarantees that there are no non-conformities and certifies the maintenance of high standards of service. In addition to stating that monitoring is carried out continuously, the research and reputation platform informs that, if any deviation from the established criteria is observed, the seal is suspended.
Edit: @_fonta www.zonadeazar.com