Codere Strengthens User Safety and Security Globally

Spain.- February 19, 2026 www.zonadeazar.com Grupo Codere, a leading multinational in the entertainment and gaming sector, commemorates World Responsible Gaming Day by reaffirming that customer safety is the cornerstone of its operating model. The company bases its value proposition on the creation of safe leisure environments, the protection of vulnerable groups, and regulatory transparency, integrating these principles into its corporate culture.

Since the implementation of its CSR and Responsible Gaming Plan in 2020, the group has applied a cross-cutting strategy across all its geographical areas based on key pillars such as objective advertising regulation, responsible venue planning, strict access control, and proactive management of vulnerable groups. This roadmap, consolidated over recent years, allows Codere to operate with a consistent vision across all its markets, addressing specific local regulations and ensuring that sector sustainability and user protection move in the same direction.

Preventive intelligence at the service of the customer

In the field of innovation, Codere has consolidated a security model that combines compliance with the highest regulatory standards and cutting-edge technological development. A central element of this infrastructure is its Risk Control and Prevention (RCP) platform, which uses artificial intelligence and predictive analytics to identify early patterns of risky behaviour in online gaming. Thanks to this technology, the company acts effectively and discreetly, applying personalised preventive measures that reinforce player protection in a consistent and transparent manner.

The company not only scrupulously applies the necessary control measures, especially for vulnerable groups, but also implements campaigns, information initiatives, and specific training in its venues—for both customers and employees—that contribute to creating a responsible gaming framework.

This commitment is reflected in the various certifications and accreditations awarded by regulators in the markets where it operates, such as G4 in Italy and LOTBA’s Level 3 Responsible Gaming certification in Argentina, which endorse the robustness of the company’s policies and its ability to manage highly regulated environments with the utmost guarantees.

Alongside technology, the human factor remains the most effective barrier to detecting problematic behaviour. For this reason, the organization promotes a ‘culture of compliance’ through specific training for its teams, especially those in gaming rooms, enabling them to identify signs of vulnerability and apply protection protocols professionally and immediately. It also extends this culture of responsibility to its customers through awareness campaigns, access to self-exclusion mechanisms and gambling limits, as well as the availability of professional counselling and specialised support channels.

Institutional commitment and strategic vision

Codere maintains active collaboration with regulators, health institutions, and specialised associations globally. This close cooperation allows the group to participate in the development of scientific studies and industry publications, providing real data to combat illegal gambling and promote sustainable regulatory frameworks.

Through this institutional commitment, the company reaffirms its leadership in promoting legal and transparent gaming that responds to the demands of public administrations and society.

Under the slogan “Responsible gaming: your strategy, your winning bet,” the company promotes a position that redefines responsible gaming as a smart decision on the part of the user. In this environment, where the customer’s will is the real protagonist, the company appeals to the player’s conscious choice, ensuring that this is backed up at all times by its security guarantees. To this end, the organization remains firmly committed to continuing to evolve its protocols and the use of advanced technologies, thus ensuring a safe and sustainable entertainment ecosystem in all its markets.

Edited by @pererarte   www.zonadeazar.com