Ainsworth Appoints Randi Ingram as New SVP of Sales and Service
United States.– December 5, 2025 – www.zonadeazar.com Ainsworth Game Technology has appointed Randi Ingram as its new Senior Vice President of Sales and Service for North America. In this role, she will lead the company’s sales, service, and customer-engagement efforts across the region. With over 30 years in the gaming industry — on both supplier and operator sides — Ingram brings to Ainsworth a wealth of experience and strong industry relationships.
Overview
Ingram’s appointment is a strategic move to boost Ainsworth’s commercial operations. Her leadership is expected to strengthen key account management, expand operator relationships, and enhance Ainsworth’s footprint in the slots, casino and gaming supply market in North America. Her prior senior-sales roles at leading companies give her deep insight into operator needs, regulatory environments and shifting market dynamics.
Details / Context
With a career spanning over three decades, Ingram has extensive experience on both sides of the gaming industry. Before joining Ainsworth, she served as Senior Director of Sales – Strategic Accounts at IGT, where she managed major customer relationships and contributed to business growth in key markets.
Her background also includes roles at Aristocrat Gaming and Everi, as well as operational roles in casino environments — equipping her with a comprehensive understanding of market needs, player behavior and the dynamics between suppliers and operators.
As SVP of Sales and Service, Ingram will oversee Ainsworth’s commercial strategy, after-sales support and customer relationships in North America, aiming to strengthen the supplier’s position and deliver competitive slot content and entertainment solutions to operators.
Key Sub-Themes (Business, Institutional, Commercial, Strategic)
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Business / Commercial: Ingram’s appointment is viewed as a commitment to boosting sales, securing new operator contracts and accelerating market expansion in a highly competitive industry. Her commercial acumen may lead to increased revenues, an expanded client base and deeper operator partnerships.
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Institutional / Strategic: Bringing on board an executive with global experience showcases Ainsworth’s ambition and preparedness to meet future challenges. The move signals a stronger institutional posture and a readiness to compete at higher levels in regulated markets.
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Industry / Market: Amid ongoing consolidation and competition among suppliers, Ingram’s arrival could drive innovation, improved service levels, and more aggressive content offerings for casinos and gaming platforms — ultimately benefiting operators with more options and better support.
Outlook
With Randi Ingram leading the sales and service division, Ainsworth is well-positioned to consolidate its presence in North America, grow its operator portfolio, and intensify competition within the gaming supply sector. For casinos and iGaming platforms, this could translate into more diverse content offerings, better support services, and a more dynamic supplier landscape. Over the medium term — depending on performance — Ainsworth may leverage Ingram’s experience to explore expansion into international markets.
🔗 Edited by: @_fonta www.zonadeazar.com