Procon-SP and “Bets” Promote Strategic Dialogue For Transparency
Brazil.– October 7, 2025 – www.zonadeazar.com The Procon-SP authority and betting operators (“Bets”) are engaging in strategic dialogue aimed at strengthening transparency, consumer protection, and responsible practices within Brazil’s gaming sector.
Overview
With the online gaming and betting market expanding rapidly, the parties intend to build frameworks for self-regulation, data exchange, and joint oversight. Their goal is to foster growth aligned with user trust and accountability.
Details / Context
Collaborations include establishing working groups for customer support policies, refund procedures, data privacy, access control, and preventing gambling addiction. Plans include technical workshops, forums, and co-supervisory protocols.
Core Areas
- Transparency standards for game rules, payments, and promotional offers.
- Clear procedures for claims and refunds.
- Oversight of advertising campaigns.
- Responsible data handling and privacy protection.
- Monitoring mechanisms to identify abusive practices.
Scope & Impact
Initially focused on operators in São Paulo state, the initiative may expand to national platforms and other states. It also has potential to support coordination between state and federal regulatory bodies.
Future Outlook
This strategic dialogue between Procon-SP and industry actors represents a milestone toward institutionalizing best practices in Brazil’s betting sector. Over time, it may evolve into models replicated across states, enhancing institutional trust and reducing regulatory risk.
If successful, we may see formal codes of conduct, independent oversight committees, and shared standards reinforcing market integrity.
🔗 Editó: @_fonta www.zonadeazar.com