SOFTSWISS Brings Tech Leaders Together at Tech Race Summit

Poland.- 15 September 2026 | www.zonadeazar.com SOFTSWISS hosted the Tech Race Summit 2026 in Warsaw, bringing together technology, engineering and product leaders from iGaming alongside specialists from some of the world’s major technology companies.

Held on 10 September, the conference focused on artificial intelligence, high-load infrastructure, security, distributed systems, real-time data, gamification and the challenges involved in scaling modern digital platforms.

More than 40 speakers took part in an event specifically designed for the professionals who build, operate and maintain the technology behind online gaming.

Technology as a Competitive Driver

SOFTSWISS created the Summit around a clear premise.

Technology has moved from being a support function to one of the main competitive factors in iGaming.

Platform speed, reliability and scalability directly influence:

  • Player experience.
  • Conversion.
  • Retention.
  • Security.
  • Availability.
  • International growth.
  • Operating costs.

More Than 40 Speakers

The programme brought together over 40 specialists from iGaming and the broader technology sector.

The aim was to compare approaches across industries facing similar engineering problems.

Global Technology Companies

Companies represented included:

  • Amazon Web Services.
  • Oracle.
  • Cloudflare.
  • Gcore.
  • Fastly.
  • ScyllaDB.

The programme also featured professionals with experience at Google, Tesla and Shazam.

Connecting iGaming with Big Tech

One of the Summit’s objectives was to take the technology conversation beyond gaming itself.

SOFTSWISS wanted iGaming professionals to learn from cloud computing, internet infrastructure and global digital products.

Three Content Tracks

The programme was structured around:

  • Vision Track.
  • Experiment Track.
  • Solution Track.

Each approached technology from a different angle.

Vision Track

The Vision Track focused on larger technology and business shifts.

Sessions explored how AI, infrastructure and changing digital behaviour could reshape products and companies.

Experiment Track

The Experiment Track highlighted practical experiments, case studies and emerging technologies.

The aim was to show what teams had actually tested under real operating conditions.

Solution Track

The Solution Track concentrated on engineering tools and practical implementation.

Artificial Intelligence

AI was one of the dominant topics.

Discussion ranged from software development to operational use inside production environments.

AI in Production

The challenge is increasingly about moving from experimentation to reliable deployment.

Companies must address:

  • Scalability.
  • Security.
  • Computing cost.
  • Reliability.
  • Governance.

AI Ops

Artificial intelligence applied to IT operations featured prominently.

Maincard CTO Igor Borzunov presented an autonomous AI Ops agent developed by his team.

30-Second Incident Response

The case study showed how the system reduced incident response times to around 30 seconds.

It provided a practical example of automation affecting mission-critical operations.

AI Fraud Detection

BGaming also shared its experience of building an AI-based fraud-detection system in approximately three months.

Fraud as a Technology Challenge

As digital gaming grows, so does the attack surface.

Operators need tools capable of analysing suspicious behaviour at speed.

Real-Time Data

Real-time data processing was another major topic.

iGaming platforms continuously handle:

  • Bets.
  • Transactions.
  • Game sessions.
  • Bonuses.
  • Player behaviour.
  • Product events.

The ability to process those signals quickly is essential.

High-Load Systems

The Summit was created specifically around the challenges of high-load technology.

Gaming platforms can face substantial spikes in demand during major sporting events and promotional activity.

Scalability

Infrastructure must increase capacity without degrading user experience.

This makes scalability a strategic requirement.

Resilience

Availability is equally critical.

Downtime can result in:

  • Lost revenue.
  • Poor player experience.
  • Regulatory issues.
  • Reputational damage.

Cloud Infrastructure

AWS and Oracle brought cloud-scale infrastructure into the discussion.

Cloud environments provide flexibility for rapid expansion.

Security

Cloudflare and other technology specialists contributed perspectives on infrastructure protection.

DDoS attacks and other threats remain permanent risks for large digital platforms.

Global Connectivity

Gcore and Fastly added experience around global internet infrastructure and content delivery.

Distance between users and servers can directly affect latency.

Low Latency

Milliseconds can matter commercially in:

  • Live casino.
  • Sports betting.
  • Instant games.
  • Streaming.
  • In-play markets.

ScyllaDB and High-Performance Data

ScyllaDB contributed to discussions around databases designed for very large transaction volumes.

The Micro-Attention Economy

Evenbeter CEO Dmitry Starostenkov examined the concept of the micro-attention economy.

Consumers divide their attention between a growing number of digital products for increasingly short periods.

Attention as a Scarce Resource

Gaming platforms compete not only with other operators, but with:

  • Social networks.
  • Streaming platforms.
  • Video games.
  • Mobile apps.
  • Digital content.

Product Design

Speed, simplicity and personalisation therefore become critical elements of customer experience.

Gamification

Entertainment and gamification received a dedicated panel featuring experts from:

  • Hub88.
  • SOFTSWISS.
  • The Playa.
  • FinteqHub.
  • TrueLabel.

Gamification Beyond Bonuses

Gamification is evolving beyond conventional promotional mechanics.

Platforms increasingly use:

  • Missions.
  • Rankings.
  • Achievements.
  • Rewards.
  • Progressive mechanics.
  • Personalised experiences.

Infrastructure Behind Gamification

Those features create additional technology requirements.

Systems must process events and update player states in real time.

Engineering Meets Business

A central theme was reducing the gap between engineering and commercial teams.

Technology decisions have direct consequences for business growth.

Technology Cost

Poor scaling strategies can drive operating costs significantly higher.

Efficient architecture can create substantial financial benefits.

Product Leaders

The Summit targeted more than engineers.

Product leaders and senior decision-makers also participated.

CTO Perspective

Chief technology officers must balance innovation against:

  • Security.
  • Budget.
  • Reliability.
  • Regulation.
  • Development speed.

Engineering as Strategy

SOFTSWISS argues that iGaming engineering teams face many of the same problems as fintech, telecommunications and cloud businesses.

Cross-Industry Learning

Comparing how different industries solve those issues can accelerate innovation.

Sergey Kastsukevich on the Summit

SOFTSWISS CTO Sergey Kastsukevich emphasised that high-load infrastructure, real-time systems, AI and security are not unique to gambling.

Sharing Knowledge

The Summit was built around opening technical knowledge that might otherwise remain inside individual companies.

Different from Traditional Conferences

SOFTSWISS identified a gap in a conference calendar historically centred on:

  • Sales.
  • Regulation.
  • Networking.
  • Market expansion.
  • Product launches.

Dedicated Technology Forum

Tech Race Summit was designed specifically around engineering and infrastructure.

Sold-Out Physical Event

The in-person conference in Warsaw sold out ahead of the event.

That demand demonstrated strong interest in a technology-focused format.

Global Online Access

SOFTSWISS also streamed selected sessions internationally.

This allowed professionals outside Warsaw to follow the programme.

14-Day Recording Access

Online ticket holders received access to recordings for 14 days after the Summit.

Warsaw as Host City

Warsaw hosted the inaugural conference.

The city has become an increasingly important technology centre in Central Europe.

Around 1,000 Professionals Targeted

SOFTSWISS originally designed the event to bring together around 1,000 engineers, architects, technology specialists and product leaders.

AWS, Oracle and Cloudflare

Having all three represented was one of the programme’s key features.

Each plays a different role in modern digital infrastructure.

AWS

Amazon Web Services contributed expertise in:

  • Cloud computing.
  • Scalability.
  • AI.
  • Distributed architecture.

Oracle

Oracle added enterprise infrastructure and database perspectives.

Cloudflare

Cloudflare focused on connectivity, performance and cybersecurity.

Fastly

Fastly brought experience in edge computing and global content delivery.

Gcore

Gcore contributed its experience in high-performance international infrastructure.

Technology Beyond Gaming

The involvement of people connected with Tesla and other technology businesses reinforced the Summit’s cross-industry approach.

Google Experience

Former Google executives also brought experience of building products used at global scale.

Andrey Doronichev

Former Google executive and Optic founder Andrey Doronichev was announced as a keynote speaker.

His session examined how AI is changing industries and work.

YouTube Mobile Background

Doronichev previously played a role in the growth of YouTube Mobile.

Virtual Reality

His Google career also included work on Cardboard and Daydream.

Stake, Pragmatic Play and Servers.com

iGaming companies also supported the event.

Stake, Pragmatic Play and Servers.com joined as partners.

Operator Perspective

Stake represented the operator side of the ecosystem.

Supplier Perspective

Pragmatic Play contributed the supplier perspective.

Infrastructure Perspective

Servers.com represented infrastructure expertise.

Broad Technology Ecosystem

Together, participants represented:

  • Operators.
  • Suppliers.
  • Cloud infrastructure.
  • Security.
  • Product.
  • Engineering.
  • Data.

Media Partnerships

SiGMA supported the event as a media partner.

SOFTSWISS also partnered with iGB and ICE.

Technology and Growth

Infrastructure can no longer be separated from commercial strategy.

Poor technology can limit geographic expansion and customer growth.

Regulation Adds Complexity

Regulated markets require systems capable of handling:

  • Reporting.
  • KYC.
  • AML.
  • Responsible gaming.
  • Geolocation.
  • Auditing.

International Expansion

Every additional jurisdiction creates market-specific technology requirements.

Modular Architecture

Modular systems can allow companies to adapt more quickly.

APIs

APIs have become critical for connecting multiple external services.

Observability

Distributed systems require better visibility into performance and failure.

Automation

Growing complexity increasingly requires automation.

Speed Versus Reliability

Operators need to launch features quickly without sacrificing stability.

That tension was one of the Summit’s recurring themes.

Industry Context

iGaming is becoming an increasingly sophisticated technology sector.

Major operators run always-on platforms processing millions of events while operating across multiple regulatory environments.

At the same time, AI, cybersecurity and changing consumer expectations continue raising the demands placed on technical teams.

Tech Race Summit was created as a response to that transformation.

Next Steps and Impact

Tech Race Summit 2026 positioned SOFTSWISS as the organiser of a dedicated forum for the technology underpinning iGaming.

More than 40 specialists discussed artificial intelligence, infrastructure, security, data, gamification and high-load systems from a practical perspective.

Participation from AWS, Oracle, Cloudflare, Fastly, Gcore, ScyllaDB and professionals from companies such as Google and Tesla expanded the conversation beyond the gambling industry.

The central message is that technology can no longer be treated as a secondary function.

Scalability, low latency, cybersecurity, automation and real-time data processing are becoming fundamental components of competitive advantage.

As operators enter more markets and manage increasingly complex platforms, engineering decisions will have a more direct impact on growth, compliance and profitability.

Editó: @fonta

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