Zona de Azar Malta – SOFTSWISS Wins Double at MiGEA 2024
Malta.- June 27, 2024 www.zonadeazar.com SOFTSWISS, a global technology specialist with over 15 years of iGaming experience, has won the ‘Best Customer Support‘ and ‘Best Cryptocurrency Service Provider‘ awards at the Malta Gaming Excellence Awards 2024.
Due to its location in Malta, which is home to a wide range of iGaming companies, the Malta Gaming Excellence Awards has become an important event in the industry. In this way, it recognizes companies and individuals that constantly innovate and improve the sector.
Best Cryptocurrency Service Provider
SOFTSWISS won the “Best Cryptocurrency Service Provider” award due to the comprehensive features of its Crypto Casino solution, which include player management, bonuses, gamification and reporting.
The platform supports main cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Dogecoin, Tether, among others. Additionally, it offers secure cryptocurrency processing, extensive cryptocurrency gaming consultancy, and in-game currency conversion possibilities.
Better customer support
The ‘Best Customer Support‘ award was given to SOFTSWISS for its outstanding achievements in improving customer services.
In the first quarter of 2024, the Managed Services Anti-Fraud team helped SOFTSWISS customers save €4.3 million.
Therefore, one of the innovative features implemented is a proprietary Responsible Gaming Risk Score tool that detects gaming violations using ML algorithms.
SOFTSWISS customer support is critical to improving user experience, identifying technical errors, improving customers’ financial performance, and providing robust fraud protection.
Vitali Matsukevich, Chief Operating Officer at SOFTSWISS, commented: “This recognition underlines SOFTSWISS’ commitment to delivering award-winning solutions and exceptional experiences to its partners.
We are proud to be recognized by MiGEA as a leader in both crypto solutions and customer service. Our company would like to thank the organizers, judges and partners for making this feat possible.”
On July 17th and 18th, SOFTSWISS will participate in iGB L!VE in Amsterdam. By following the link, partners and potential customers can schedule a meeting with the award-winning SOFTSWISS teams. The team will be at booth 12-F30 to explore its iGaming product ecosystem and discuss partnership opportunities.
About SOFTSWISS
SOFTSWISS is an international technology company with over 15 years of experience developing innovative solutions for the iGaming industry. Thus, SOFTSWISS has several gaming licenses and provides comprehensive software for managing iGaming projects.
The company’s product portfolio includes the Online Casino Platform and Game Aggregator with over 20,000 casino games. Plus Affilka affiliate platform, sports betting software and Jackpot Aggregator.
Finally, in 2013, SOFTSWISS revolutionized the industry by introducing the world’s first Bitcoin-optimized online casino solution. The team of experts, based in Malta, Poland and Georgia, has more than 2,000 employees.
Edit: @_fonta www.zonadeazar.com
